Careverse · Lidia devices
Your reservation. Your choice.
Reservation terms version device-reservation-2026-10-20-v2 · October 20, 2026
Reserve with a refundable $99 deposit per device. You can first save your device in your account, then review and pay the deposit through secure checkout. Saving a reservation alone does not charge you. A deposit does not activate a subscription or change your account role.
What you are reserving
Initial Lidia device batches are scheduled for July 2027 and December 2027. Your model and delivery batch will be confirmed before the remaining balance is requested. Renders, features, measurements, prices and availability are preliminary and may change. Before requesting a balance payment, Careverse will present the final specifications, total price, shipping, applicable taxes and delivery terms. A reservation is not a guarantee that a particular feature, certification or delivery date has been achieved.
| Device | Expected full price, USD | Refundable deposit |
|---|---|---|
| Lidia Home | $299 | $99 |
| Lidia Home Plus | $499 | $99 |
| Lidia Mirror | $1,499 | $99 |
| Lidia Mirror Grand | $2,499 | $99 |
| Lidia Clinic | $2,999 | $99 |
| Lidia Go | $4,999 | $99 |
Deposit and remaining balance
The deposit is a one-time $99 payment per device. No sales tax is collected on this initial refundable deposit. Taxes applicable to the final device purchase, if any, will be shown before you authorize the remaining balance. It is credited toward the device price. The amount actually charged will appear before you confirm payment. Your payment method will not be charged automatically for the remaining balance. A separate purchase confirmation will be required before the final balance is collected.
No monthly subscription is required to reserve a device or use free Lidia. Optional Lidia plans, professional services, third-party equipment and services have separate terms.
Cancel before shipment
You may cancel a reservation at any time before shipment from My devices & preorders or by contacting info@careverse.ai with your reservation reference. A reservation without a deposit has no payment to refund. Any deposit paid will be refunded in full to its original payment method. We will not deduct a cancellation fee from that deposit.
Your dashboard distinguishes a cancellation request, a refund being processed and a refund confirmed by the payment processor. Bank posting may take additional time. If a refund needs attention, your cancellation remains recorded and support can investigate it. Cancellation does not delete your Careverse account or end access to free Lidia.
Changes and delays
If the product or delivery estimate changes materially, Careverse will explain the change and offer the applicable choice to continue waiting or cancel for a full refund of the deposit. If a reserved device cannot be supplied, the reservation will be canceled and any deposit paid refunded. Delivery will occur only after applicable product requirements have been met. Do not rely on a proposed device for an immediate care need.
One-year limited hardware warranty
Care Access PBC, operating as Careverse, provides a one-year limited hardware warranty for Lidia devices purchased directly from Careverse, beginning on delivery. It covers defects in materials and workmanship under normal use. Careverse will arrange covered repairs through a U.S.-based service company in New Jersey and pays all covered parts, labor and shipping in both directions. There is no deductible or service charge for a covered repair.
To request service, contact info@careverse.ai or account support with your order reference and a description of the problem. Careverse will provide return instructions, the service address and prepaid shipping arrangements. Contact support before shipping your device. Back up information and follow the supplied privacy instructions before service. Your coverage does not depend on buying a subscription.
The hardware warranty does not cover damage caused by accidents, misuse or unauthorized alterations, normal wear without a defect, or third-party products and services. An independent repair does not by itself void this warranty; damage caused by that repair is excluded. Careverse will explain any finding that a repair falls outside coverage and obtain your approval before any charge. If a covered defect cannot be repaired, Careverse will provide the remedy required by applicable law. This warranty gives you specific legal rights, and you may also have other rights that vary by state. It does not limit rights that cannot lawfully be limited.
Care and privacy
Lidia supports people and their care providers. It does not replace a care provider, clinical judgment or emergency services. Measurement functions depend on supported equipment, the finished model and applicable validation. Public-station privacy and security features must be validated on the finished hardware.
Reservation and payment records are used to administer your order and support requests. Do not include health information in a reservation, payment description or support message about payment. Read the Privacy Policy and Terms of Use.
Help with a reservation
The reservation service is provided under the Careverse brand by Care Access PBC. Contact info@careverse.ai or account support. Include your reservation reference and a short description. Never send card details or verification codes.